Terms & Policies
Terms & Conditions
Effective Date: 9/9/2025
Welcome to ZenergyBrands.com (“Site”). By using our Site, purchasing our products, or engaging with our services, you agree to the following Terms and Conditions.
1. Eligibility
• You must be 21 years of age or older to purchase or consume Zenergy products.
• By using this Site, you confirm that you meet the legal age requirement in your jurisdiction.
2. Products & Availability
• Zenergy products contain hemp-derived cannabinoids and may include THC, CBG, or other naturally occurring compounds.
• Product availability is subject to compliance with state-specific shipping and sales restrictions. Some products may not be available in your state.
3. Orders & Payment
• Orders may only be placed by individuals 21+.
• We accept payments through [list methods]. All orders are subject to verification of age and eligibility.
4. Compliance Disclaimer
• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• These products should not be used if you are pregnant, nursing, or operating heavy machinery.
5. Governing Law
• These Terms shall be governed by the laws of the State of Nevada.
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Privacy Policy
Effective Date: 9/9/2025
Zenergy Brands respects your privacy.
1. Information We Collect
• Age verification details, personal contact information, order and payment data.
• Non-personal analytics data (cookies, IP address).
2. Use of Information
• To verify eligibility (21+) and comply with cannabis regulations.
• To process and deliver your orders.
• To send you product updates and promotions (opt-out available).
3. Sharing Information
• We share information only with trusted third parties such as payment processors, ID verification services, and shipping carriers.
4. Security
• We employ encryption and verification tools but cannot guarantee absolute protection.
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Refund & Return Policy
Effective Date: 9/9/2025
1. Returns
• Due to cannabis beverage regulations, we cannot accept returns of opened products.
• Unopened, sealed products may be returned within 14 days of delivery.
2. Refunds
• Refunds will be issued once products are inspected and approved.
• Refunds are processed within 5–7 business days.
3. Non-Returnable Items
• Opened beverages, promotional items, and final-sale items.
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Shipping Policy
Effective Date: 9/9/2025
1. Processing
• Orders are processed within 2–3 business days.
2. Shipping Restrictions
• We ship only within the United States to states where hemp-derived THC and CBG products are legal.
• We do not ship to states with restrictions (e.g., Idaho, Nebraska, South Dakota, etc.).
3. Age Verification
• An adult signature (21+) is required at delivery.
4. Lost or Damaged Orders
• Please contact the carrier for lost or damaged shipments.